LiquidLogicPros Return Policy

At LiquidLogicPros, we work hard to inspect, test, and accurately describe every item before it leaves our store. Because we sell liquidation, overstock, shelf-pulls, customer returns, and closeout merchandise at heavily discounted prices, all return requests are reviewed on a case-by-case basis.

Return Window

Return requests must be made within 3 business days of the date the item leaves our store.

To be considered for a return, the item must:

• Be returned in the same condition in which it was sold
• Include all parts, accessories, and components originally provided
• Be accompanied by the original receipt or emailed purchase confirmation
• Include original packaging when applicable

Eligible Return Reasons

Returns may be considered for:

• Incorrectly labeled items
• Undisclosed damage that was not identified at the time of sale
• Missing parts or components that were not disclosed prior to purchase
• Significant defects that were missed during inspection

If a return is approved, LiquidLogicPros may, at its discretion:

• Replace the item with a similar item if available, or
• Issue store credit for the approved amount

Store Credit

Approved returns are generally issued as store credit only.

Store credit:

• Does not expire
• May be used on any item in the store
• Is issued at the sole discretion of LiquidLogicPros

Non-Returnable Items

The following items are final sale and are not eligible for return:

• Mystery Boxes
• Any item sold "As-Is"
• Any issue that was disclosed prior to purchase

Returns Will Not Be Approved For

We are unable to accept returns for:

• Change of mind
• Item does not fit the intended space
• Failure to measure prior to purchase
• Color, style, or design preference
• A spouse, partner, family member, or friend does not approve of the purchase
• Buyer purchased the wrong item
• Buyer found a different item after purchase
• Any issue unrelated to the condition or description of the item

Right to Refuse Returns

LiquidLogicPros reserves the right to deny any return request if:

• The item has been altered, damaged, misused, or modified after purchase
• Parts, accessories, or packaging are missing
• The item is not returned in the same condition in which it was sold
• The return request falls outside of the 3-business-day return window
• The return does not meet the requirements outlined in this policy

Our goal is simple: if we made a mistake, we'll do our best to make it right. If the item was accurately represented and the purchase simply didn't work out, we ask for your understanding that all sales are considered final.

Questions About Returns?

If you have questions regarding a return, please contact us at liquidlogicpro@gmail.com.

We're happy to review concerns and answer questions about items you've purchased. While not all items qualify for return, we'll gladly work with you to determine whether your situation falls within our return policy.